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1. Is the quality of your products guaranteed??
??Answer: Quality is the foundation of a company's survival. We are very confident in the quality of "Kedao" products, and offer a 15-day no-reason exchange policy for any quality issues!
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2. I would like to know what the shipping cost is?
????The shipping cost is the actual fee incurred based on the shipping method chosen by the customer. Generally, shipping is done via express delivery (the shipping cost is calculated based on the actual weight of the goods and the distance of transportation). If the customer has special shipping requirements, we will try our best to accommodate them.Please rest assured that the company will not overcharge customers for shipping fees, and if it does, it will be refunded to you.
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3. I want to order in bulk, is there a price list? Can you send it to me?
????Answer: All prices are inWebsiteIt's all available there, you can check it according to your actual needs or consult our customer service.
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4. Are all the items shown in the pictures on your website in stock?
??Answer: Basically, we have them all, because we have a large number of wholesale customers, and occasionally there may be temporary shortages of certain products.In case of out-of-stock situations, the "Kedao" customer service will promptly notify you to exchange the product.If the customer does not agree to an exchange, the company will promptly refund the excess payment to you.
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5. Are your products consistent with the pictures?
????Answer: The images are consistent with the actual products. The pictures have been compressed and are not very clear, but the products are more beautiful in person.
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6. Are all the prices on the website your wholesale prices??
????Yes, the prices on the website are wholesale prices. You can apply to become our member, and members can enjoy member discounts based on accumulated amount and number of orders.?
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8. I have placed an order, when can it be shipped?
???Answer: Orders placed and paid for before 16:00 on the same day can be shipped normally (except for logistics shipments).
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9. How should I fill in the shipping fee section when placing an order?
? ? ? The shipping fee is generally automatically generated based on the weight of your goods and the delivery location. If there is a special case where the shipping fee is not generated, you can simply enter a number (e.g., 1). After you place your order, the "Kodao" customer service will adjust the order amount based on the actual weight of the goods you purchased and the requested shipping method. Once the amount is adjusted, you can proceed with payment. ?
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