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Wholesale Customers Must Read before Ordering
1. Regarding order fulfillment: Our warehouse department has three positions for order fulfillment, inventory checking, and packing, with an approved and managed assessment system. Therefore, it is difficult to make mistakes in the types and quantities. Additionally, each shipment comes with a "delivery list," which is convenient for you to use when receiving the goods.Cooperation must be based on trust. We will not intentionally short-ship any items. Friends, please be careful when counting the goods, and avoid just randomly placing items here and there, or having everyone counting them haphazardly. Once again, I emphasize: trust is the foundation. Please consider this before placing your order.
2. Regarding out-of-stock items: We do not want to run out of stock, because there are many varieties and orders. When we accept an order, we clearly see that the items are in stock, but during the shipping process, some items may become unavailable. Therefore, we do not notify you separately about out-of-stock items; we ship directly. The "shipping list" will indicate the items, and we keep a record of it. After receiving the goods, customers can apply for a refund based on the items indicated on the list. We do not cover the postage separately for out-of-stock items. If the quantity of out-of-stock items is significant, we will communicate with you promptly to decide whether to ship this batch of goods or not
3. Regarding the receipt of goods: When receiving goods, whether it is delivered by courier or logistics, please be sure to inspect the goods on the spot and check the items according to the "delivery list" before signing for receipt (especially if the box is damaged, be sure to carefully count the items). If any issues are found during the signing process, please contact us immediately using the phone number in the "delivery list" while the courier or logistics company personnel are present. We will not be responsible for any discrepancies or shortages reported after the goods have been signed for. If you have any concerns, please do not purchase. Thank you for your understanding.
If You Are Really Worried about It, We Recommend That You Take the Logistics Service. You Can Guarantee the Price before Shipment, and Then Check the Goods on the Spot When the Goods Arrive. If the Goods Are Lost Or Damaged, the Logistics Company Will Compensate Accordingly. Whether the Courier Company Guarantees the Price Is of Little Significance, but There Will Be Corresponding Subsidies If There Is Any Damage Or Loss.
Attention! Signature invalid! Be sure to inspect the goods before signing for them; otherwise, if it's damaged after signing, the courier or logistics company will definitely not compensate! It's useless to discuss it with us afterwards!
Some customers, after signing, discover damage or loss and want us to compensate, but we can't afford it. As online wholesalers, our profit margins are very low, and any loss or damage is the responsibility of the logistics or courier companies. All we can do is assist in filing claims.I hope friends who come here to wholesale understand the rules of online wholesale. If you don't understand, please consider carefully before making a purchase.
4. Regarding the return and exchange of goods: Wholesale profit margins are very slim, and once goods are sold, they are non-refundable and non-exchangeable.We will strive to pack it in the most appropriate manner.It is inevitable that there will be some loss during the transportation of goods, and we do not bear the responsibility for such losses! Logistics issues are a headache for every company. The goods we send out are precious to both you and us, but during the logistics or courier transportation process, it is common for items to be crushed and damaged. Unless the logistics or courier company provides compensation for lost items, we cannot bear the responsibility and cannot promise a return or exchange.We will pay for the shipping costs incurred for product returns due to quality issues. Products that meet the return conditions will be discounted from the purchase price and credited to the next order or refunded.
5. Regarding inquiries: Due to our large sales volume, we update our sales data list every ten days. Unless there are quality issues, inquiries for orders beyond ten days will not be accepted.
6. Regarding the specification of product color or style: In principle, product color or style is assigned randomly, and we try to distribute as many different colors and styles as possible. The color shown in the product image is for reference only, and we do not guarantee that the actual color of the shipped product will be exactly the same as the image. Returns or exchanges will not be accepted if the color or style does not match.If customers have special requests, we will try to accommodate them as much as possible, provided that conditions permit. If we cannot fulfill them, as long as the product is not sent incorrectly, we cannot refuse a return or exchange on any pretext.
7. Notes on Delivery Information: The delivery information must be accurate and error-free. When we ship the goods, we will only use the delivery information displayed on this order page or online. If the goods cannot be delivered due to incorrect delivery information, we will not be responsible. Please understand! Remember this!
about Chromatic Aberration
Because the Resolution of Each Monitor Is Different and Other Factors, Digital Pictures Will Have Some Chromatic Aberration More Or Less. We Believe That No Matter What You Do, It Should Be Real, therefore, We Hope That the Real Details Can Be Reproduced as Truly as Possible through the Pictures, So That Everyone Can See What They Get, Tile and Detail Pictures Are Taken in Kind by Ourselves.
We Have Been Continuously Improving the Photography Effect, but Due to Factors Such as Different Camera and Display Parameters, Lighting, Etc., It Is Still Difficult to Avoid the Color Difference between the Real Object and the Photo, So Please Refer to the Real Object Color.
Return and Exchange Policy
1. Return Or Exchange Is Acceptable under the following Circumstances
1. If the Product Is Damaged, the Goods Are Sent Incorrectly (Color, Style,), Missing, Large Stains, and Serious Damage, Which Cause Sales Failure, You Can Apply for a Return Or Exchange. When Applying for a Return Or Exchange, please Take a Photo First and Then Contact Our Customer Service Staff for Consultation. If We Believe That It Is Indeed a Quality Problem, the Freight Incurred Will Be Borne by Our Company. Our Company Refuses to Receive the Payment on Arrival. Please Help Us Pay the Freight First. the Fees Incurred Will Be Directly Transferred to Your Designated Alipay Account by Alipay. (Note: If You Return the Product Directly without Contacting Us, We Will Not Accept It)
2. No Return Or Exchange Is Allowed under the following Circumstances
1.Occasionally there are small bubbles, scratches, minor defects, etc. that do not affect sales; these issues are not considered quality problems. All eyewear factories cannot avoid such issues; there is no product that is 100% perfect
3. Human-Caused Defects, Product Color Difference, Slow Logistics, and Poor Service Attitude of Logistics Companies.
4. the Buyer's Subjective Judgment (for Example, I Don't like It, It Is Different from What I Imagined, and It Is Different from Other Stores. the Material Does Not Conform to My Imagination, Feels Bad, Looks Classy, Etc.)
5. There Are Differences in the Colors of the Products Shipped before and after. Because Each Batch Is Different, It Is Difficult to Ensure That the Color of the Products Is Exactly the Same as That of the Previous Batch.
6. I Don't Want to Sell It Anymore. It's Not Easy to Sell. I Can't Sell It. I Was Caught by the Urban Management. I Can't Sell It.
Finally, I Wish All Business Friends a Booming Business and a Great Fortune!
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